Notice of Essential Scheduled Maintenance

We wanted to make you aware of some upcoming essential maintenance which will be performed over the holiday period. This maintenance targets the website. The website may suffer a temporary loss of service to customers during the work. We anticipate that the API will not be impacted.

This work is scheduled for over the holidays, on the morning ( UK Time ) of Thursday 30th December. We anticipate the work will be outside of most of our customers typical working day, at a time of the year when demand is typically low.

Our Engineering team have tried to schedule the work for a quiet point in the calendar in order to minimise customer disruption. As a service with an international user base, we recognise that this may cause disruption for some. We do apologise to those of you who may be inconvenienced by this work.

What’s affected:

The website may be unavailable for around two hours in the morning of Thursday 30th December (UK Time).
Access to the API should not be impacted.

If you have any questions in the meantime, please contact
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