Over the week, many of our users have complained about timeouts and issues with our popular Firefox and Chrome Extensions.
The issues have stemmed from automated queries over many years but recently rising to dizzying new heights, which these tools were not designed for. (If you are using automated queries, please use the API which is designed for the purpose as this route will no longer work moving forward.)
Our Chrome and Firefox plugins are very popular and we have enjoyed being able to give free users some access to Majestic data. Until we can address the automation of queries though, we have been forced to give paying users priority to the toolbar usage. Things may be in a state of flux for a few days, but If you have a paid account and you are seeing timeout messages, it is most likely that your account is not connected to the toolbar. You can address this issue here.
If you are using other tools to try to lookup back-link counts, flow metrics or other data, please be careful to use a reputable supplier. We have a list of preferred suppliers for third party access to our systems here. You can also access our data through third party tools using the OpenApps protocol with any paid account. Our OpenApps directory is here. You can upgrade to paid accounts from $49.99 a month.
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Hello, i’m using it sometimes for testing my website but it stopped working, does it will return to work definitely please?
October 10, 2016 at 11:54 amHi Pascal
We initially had to stop the large scale automated queries. After that we will see how we can bring it back for legitimate free users. We do not have a definite timescale to launch the new version though.
October 11, 2016 at 9:54 am